Cisco Unified Contact Center Enterprise: Schwachstelle ermöglicht Manipulation von Dateien
WID-SEC-2026-2934 · first 20.08.2026 · updated 20.08.2026 · CVSS 5,0
What it is about
Cisco Unified Contact Center Enterprise kombiniert Mehrkanal-Rufverteilung (ACD) mit IP-Telefonie in einer einheitlichen Lösung. Ein entfernter, authentisierter Angreifer kann eine Schwachstelle in Cisco Unified Contact Center Enterprise ausnutzen, um Dateien zu manipulieren.
Under what conditions?
Over the network, but only with valid access (login required), for example with stolen credentials or as an insider.
What can happen in the worst case
An attacker could use the vulnerability to
- Dateien zu manipulieren
Am I affected?
Affected according to the BSI:
- Cisco Unified Contact Center Enterprise <15.0(1)ES202607
The installed version is usually shown under “Help → About” or in the device’s admin interface.
What helps?
Update to at least:
- Cisco Unified Contact Center Enterprise 15.0(1)ES202607
Is the vulnerability already being exploited?
None of the CVEs is in the CISA catalogue of exploited vulnerabilities. That does not mean there are no attacks, only that none are documented.
Information and sources
- Original BSI advisory (WID)
- Cisco Security Advisory cisco-sa-ucce-pcce-ssrf-TghHxD vom 2026-08-19 sec.cloudapps.cisco.com
CVE: CVE-2026-20314
Source: BSI warning and information service (CERT-Bund); CISA. The assessment of the conditions is my reading of the BSI text; the external pages are in their original language.